Privacy Policy

Who is responsible for your data

This privacy policy explains how personal data is handled on jeffbet-casino.me.uk. The data controller is ProgressPlay Limited, Soho Office, 3A, Punchbowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta, which operates Jeffbet Casino under UK Gambling Commission licence 039335-R-319313-021. Questions about this policy can be sent to [email protected].

What we collect

Registration details: full name, date of birth, gender, home address, e-mail address and phone number.
Verification documents: photo ID, proof of address and proof of payment, requested before a withdrawal is approved.
Payment information: deposits, withdrawals and the payment methods you use, all processed in GBP.
Account and gameplay activity, including bets, bonuses and the limits you set.
Technical data such as IP address, device and browser type, collected through cookies and similar technologies.

Why we use it

We use your data to open and run your account, confirm your age and identity, process payments, credit bonuses, provide customer support and keep the platform secure. As a licensed operator we also use it to meet anti-money laundering and safer gambling obligations, including GAMSTOP checks, deposit and loss limits, and self-exclusion. Marketing messages are sent only where you have agreed to receive them, and you can opt out at any time.

Cookies

Essential cookies keep you logged in and the cashier working. Optional analytics and preference cookies help us understand how the site is used; you can accept or decline them in the cookie banner and change your choice in your browser settings.

Data is shared only with service providers that help us run the casino, such as payment processors, identity verification services and game suppliers, and with regulators or authorities where the law requires it. We keep personal data for as long as your account is open and afterwards for the period required by our licence and anti-money laundering rules, after which it is deleted or anonymised.

Your rights

Under UK GDPR you may ask for a copy of your data, have inaccurate data corrected, request erasure where no legal obligation requires us to keep it, restrict or object to certain processing, and receive your data in a portable format. You may also withdraw consent to marketing at any time. To exercise these rights, write to [email protected]. If you are unhappy with our response, you can complain to the Information Commissioner's Office in the UK.